Spam calls from Accenture Solutions Private Limited?
Do you receive several pestering calls from Accenture Solutions Private Limited? Are those calls redundant or abusive? Do they still bother you when you tell them to stop calling you? Have they indicated that the money you owe permits them to contact you at any time? Do they feed you with confusing, false information in an effort to get you to pay the debt you owe? Are you curious about how many phone calls are an act of phone harassment or what are the rules of phone harassment?
Debt collectors have to operate in compliance with the FDCPA (Fair Debt Collection Practices Operate), which guarantees consumer rights when collecting debts. Consumers might not be aware that they may reward up to $1000 per claim for breach of the FDCPA, and even have their debt waved.
Telephone Consumer Protection Rules under the TCPA.
If you’re worried about this constant unwelcome calls, it might seem too much for you to manage. The good news is that the Telephone Consumer Protection Act (TCPA) was created primarily to protect consumers’ rights such as yours. The TCPA bill was first enacted in 1991 due to complaints from customers about the increasing number of unnecessary telephone marketing calls made to them, and the widespread use of automated and prerecorded messages.
In response to consumer complaints, the FCC established legislation that stipulates that representatives of telephone solicitation must provide:
• His or her name
• The name of the person or entity on whose behalf the call is being made
• A telephone number or address at which that person or entity can be reached
The legislation also forbids telephone representatives from making request calls to your home until 8 am or 9 pm. It also needs telemarketers not to be contacted again, to comply with your order.
The TCPA does not allow automated dialing systems, artificial or pre-recorded voice messages, text messages from SMS and fax machines to be used. The act also forbids autodialers and programmed artificial or pre-recorded voice messages to contact your pagers or cell phones. Calls for which you are charged also not authorized.
Finally, the act restricts the sending by fax to anybody of unsolicited advertisements without their prior consent. If you violate the Telephone Consumer Protection Act then you could be entitled to $500 in damages for each violation.
If they have behaved in any of the following ways, you may have a case against Credit Information Bureau, Inc.
FDCPA violations by debt collectors which qualify as harassment.
• If debt collectors call you repeatedly or ceaselessly, they are not acting in accordance with phone harassment laws. The FDCPA considers repeat calls from debt collectors, amounting to the excess of 7 times a day as a case of harassment.
• If debt collectors contact you before 8:00 am or 9:00 pm, it may also be considered a phone harassment case.
• If the creditor wants you to pay an amount above what you owe. Misinterpretation of the amount of the loan is a mistake not allowed on the collector’s part.
• If debt collectors’ words are rude or insulting, vulgar, profane or abusive to you. The use of such terms is considered harassment in customer relations. You are permitted to report such abusive calls to the police.
• If debt collectors require you to pay interest, fees or any other expenses not provided for in the law. The collector is not entitled to include any extra fees not approved by your original credit or loan agreement.
• Debt collectors may not threaten to sue you, harm you or destroy your loan. Making such threats is known as an act of abuse.
• Collectors are not allowed to threaten you with action that they can’t or won’t take; thus, they can’t threaten to sue or file charges against you, garnish wages, take up properties, trigger job losses or damage your reputation, as this goes against the laws of phone harassment.
• If debt collectors repeatedly call the wrong person, they do not behave in accordance with the laws regulating phone abuse.
• In the event that the collector fails to notify you of your right to dispute the debt, the laws on phone harassment have erred.
Information on your debt shall be kept within the competent authorities. If debt collectors unlawfully report the supposed debt to a third party, they have violated the FDCPA. They are only allowed to disclose this information to third parties if you have specifically given them permission to do so. The only people authorized to receive information about your debt are your attorney, the creditor, the attorney for the creditor, a credit reporting agency and your spouse or parent(s) (in the case of minors).
How to stop receiving spam calls from Accenture Solutions Private Limited?
• Do not answer calls from strange numbers.
• Don’t engage the caller: many debt collectors make various threats in hope that you will respond emotionally. Do not give them the satisfaction.
• Seek the advice of a qualified debt collection attorney
• Save any offensive messages you’ve got on your voice mail in case you decide to send future proof of it.
• Do not reveal personal details to an anonymous caller in particular.
About Accenture Solutions Private Limited
Accenture Solutions Private Limited is a third party debt collector located in Ann Arbor Michigan. Accenture Solutions Private Limited is a debt collection agency
301 E. Liberty St. Suite 700
Ann Arbor, MI 48104
Phone: 703 947 2000
About this site (Telephone Harassment)
Here at Telephone Harassment, we are all about informing consumers about their rights regarding harassment from debt collectors, collection law firms and Original lenders. We also encourage consumers to share their experience dealing with collection harassment, legal threats or excessive phone calls to help prepare others for the kind of treatment they are likely to receive. We alert consumers of scams and notify them about the harassment and scare tactics that many collection agencies employ, many of which are against phone harassment laws.
Call us now on 844-791-1990
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