Harassment calls from Sunrise Credit?
Is Sunrise Credit calling you? A debt collection situation can easily have you feeling like the underdog. Once upon a time, your life was peaceful, but now you have to deal with the incessant letters, intimidating voicemails, and seemingly complicated legal notices that can easily scare you into paying whatever the debt collector is demanding.
But in the midst of this chaos, it is important to remember that debt collectors aren’t always as infallible as they may seem. You have rights and the law demands that they respect them.
The FDCPA and TCPA laws were enacted for this reason. They are a body of consumer-friendly laws meant to protect your rights in the context of debt collection.
Telephone Harassment under the TCPA
The Telephone Consumer Protection Act stipulates that telephone solicitation representatives must provide:
- Their name
- The name of the person or organization on whose behalf the call is being made
- A telephone number or address at which the person or organization may be reached.
The Telephone Consumer Protection Act also prohibits:
- Automatic dialing systems
- Pre-recorded messages
- Unwanted SMS text messages
- Calls for which a charge is made to the account of the receiver
- Unsolicited advertisements by fax
Sunrise Credit may also have breached the TCPA laws if they have been using Robocalls to advertise their debt reduction services.
What is a Robocall?
The Telephone Consumer Protection Act, or TCPA, defines a robocall as an automated call made with an autodialer. An autodialer is specially designed software that calls phone numbers automatically and then proceeds to relate a pre-recorded message to them. All this is achieved without human input.
Under the TCPA, companies can only call consumers with an autodialer unless the consumer has given express consent.
Read more about how to stop Robocalls here.
Debt Collection Harassment under the FDCPA
If debt collectors call you repeatedly or ceaselessly, they are not acting in accordance with phone harassment laws. The FDCPA considers repeat calls from debt collectors, amounting to the excess of 7 times a day as a case of harassment. Debt collectors are also not allowed to call you before 8:00 am or after 9:00 pm, as it may also be considered as a case of telephone harassment. They are further prohibited from using rude or offensive words when speaking to you.
Do you suspect that your FDCPA rights have been violated by Sunrise Credit? Call us today on 844-791-1990, we can help.
About Sunrise Credit
Sunrise Credit Services, Inc. has been incorporated in the State of New York since 1975. They offer a wide range of credit & accounts receivables management services to credit grantors from coast to coast.
260 Airport Plaza Blvd.
Farmingdale, NY 11735-3946,
Phone: (800) 208-8565
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About this site (Telephone Harassment)
Here at Telephone Harassment, we are all about informing consumers about their rights regarding harassment from debt collectors, collection law firms, and Original lenders.
Call us now on 844-791-1990
Sunrise Credit may be contacting you from the following numbers:
Sunrise Credit BBB Information
BBB file opened: 2/18/2000 https://www.bbb.org/us/ny/farmingdale/profile/collections-agencies/sunrise-credit-services-inc-0121-21233
Consumer Rights Law Firm Center BBB information
BBB Rating: A+